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<title>KOI — Agent Commission Training & Acknowledgement</title>

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</head>

<body>

<header class=”site-header”>

  <div class=”header-inner”>

    <a class=”logo” href=”#”>

      <div class=”logo-mark”>KOI</div>

      <div>

        <div class=”logo-text”>King’s Own Institute</div>

        <span class=”logo-sub”>Agent Portal</span>

      </div>

    </a>

    <div class=”header-badge”>Confidential — Registered Agents Only</div>

  </div>

</header>

<div class=”hero”>

  <div class=”hero-inner”>

    <div class=”hero-eyebrow”>ESOS Amendment — National Code 2026 Update</div>

    <h1 class=”hero-title”>Commission Ban:<br>Agent Training &amp; Compliance</h1>

    <p class=”hero-sub”>All KOI registered education agents are required to read, complete the training module, and submit their acknowledgement below.</p>

    <div class=”hero-stats”>

      <div class=”hero-stat”><span class=”hero-stat-val”>6</span><span class=”hero-stat-label”>Scenarios covered</span></div>

      <div class=”hero-stat”><span class=”hero-stat-val”>6</span><span class=”hero-stat-label”>Training items</span></div>

      <div class=”hero-stat”><span class=”hero-stat-val”>~10 min</span><span class=”hero-stat-label”>Estimated time</span></div>

    </div>

  </div>

</div>

<main class=”main”>

  <div class=”tab-nav”>

    <button class=”tab-btn active” onclick=”showTab(‘statement’, this)”><span>📋</span><span class=”tab-label”>KOI’s Position</span></button>

    <button class=”tab-btn” onclick=”showTab(‘scenarios’, this)”><span>📊</span><span class=”tab-label”>Commission Scenarios</span></button>

    <button class=”tab-btn” onclick=”showTab(‘training’, this)”><span>🎓</span><span class=”tab-label”>Training Module</span></button>

    <button class=”tab-btn” onclick=”showTab(‘ack’, this)”><span>✍️</span><span class=”tab-label”>Acknowledgement</span></button>

  </div>

  <!– TAB 1: POSITION –>

  <div id=”tab-statement” class=”tab-panel active”>

    <p class=”section-label”>Official compliance statement</p>

    <div class=”statement-card gold-accent”>

      <div class=”statement-title”><span class=”dot”></span>KOI’s commitment to compliance</div>

      <div class=”statement-body”>

        King’s Own Institute (KOI) is fully and unconditionally committed to adhering to the Australian Government’s directive prohibiting the payment of commissions for the recruitment of transferring students. This commitment is not simply a regulatory obligation — it reflects KOI’s core values as a registered higher education provider and its responsibility to uphold the integrity of the Australian international education sector.

        <br><br>

        KOI recognises that the commission ban under the amended ESOS framework and National Code 2026 is a significant reform designed to protect the best interests of international students and ensure that transfers are driven by genuine academic need — not financial incentive. KOI fully supports this intent and has taken proactive steps to ensure all internal processes, agent agreements, and admissions practices are aligned with the new requirements.

        <br><br>

        As part of this commitment, KOI has developed this compliance training program for all registered education agents. Completion of this training is mandatory. KOI will not pay, and agents must not accept, any commission in connection with the transfer of a student from another provider to KOI where such payment is prohibited. Any breach of this requirement will be treated with the utmost seriousness and will result in immediate review of the agent’s agreement with KOI.

        <br><br>

        KOI’s compliance team is available to assist agents with any questions regarding the application of these requirements to specific student circumstances. We encourage agents to seek guidance proactively rather than make assumptions about commission eligibility.

      </div>

    </div>

    <div class=”statement-card green-accent”>

      <div class=”statement-title”><span class=”dot green”></span>What this means for agents</div>

      <div class=”statement-body”>

        Agents are reminded that any arrangement — direct or indirect — that constitutes a commission payment in connection with a prohibited transfer will be treated as a serious breach of the agency agreement with KOI. This includes arrangements that are structured or disguised to appear as marketing support, consulting fees, or platform subscriptions where the underlying purpose is to circumvent the ban. KOI values its long-standing relationships with all registered agents and is committed to working transparently within the new regulatory framework. Agents with questions regarding their specific circumstances are encouraged to contact KOI’s compliance team directly.

      </div>

    </div>

    <div class=”stat-row”>

      <div class=”stat-box”><div class=”stat-val”>1 June 2026</div><div class=”stat-lbl”>Effective date</div></div>

      <div class=”stat-box”><div class=”stat-val”>KOI Registered Education Agents</div><div class=”stat-lbl”>Applicable to</div></div>

      <div class=”stat-box”><div class=”stat-val”>ESOS &amp; National Code 2026 Amendment</div><div class=”stat-lbl”>Regulatory framework</div></div>

    </div>

  </div>

  <!– TAB 2: SCENARIOS –>

  <div id=”tab-scenarios” class=”tab-panel”>

    <p class=”section-label”>Commission eligibility — scenario guide</p>

    <div class=”table-wrap”>

      <table>

        <thead>

          <tr>

            <th style=”width:4%”>#</th>

            <th style=”width:30%”>Scenario</th>

            <th style=”width:34%”>KOI’s position</th>

            <th style=”width:32%”>Required safeguards</th>

          </tr>

        </thead>

        <tbody>

          <tr>

            <td style=”font-weight:600;text-align:center;color:var(–navy)”>1</td>

            <td>Student is studying onshore with Provider A and is referred by an agent to transfer to KOI for a course at the same or different AQF level. The student has not yet completed their principal course. The agent seeks commission from KOI for facilitating this transfer.<br><span class=”badge badge-red”>Direct onshore transfer — commission sought</span></td>

            <td>Commission is not payable. This is precisely the scenario the Government’s commission ban is directed at. KOI will not pay any commission to an agent for referring or facilitating the transfer of a student who has not yet completed their principal course, regardless of the circumstances. This is a firm and non-negotiable position.<br><span class=”badge badge-red”>✗ Not commissionable</span></td>

            <td><ul class=”safeguard-list”>

              <li><span class=”tick-no”>✘</span>No commission to be paid under any arrangement</li>

              <li><span class=”tick-no”>✘</span>Agent must not solicit or accept payment</li>

              <li><span class=”tick-no”>✘</span>Any such claim will be escalated to KOI compliance</li>

              <li><span class=”tick-yes”>✔</span>Agent may charge student a direct service fee if disclosed in writing</li>

            </ul></td>

          </tr>

          <tr>

            <td style=”font-weight:600;text-align:center;color:var(–navy)”>2</td>

            <td>Student enrolled at Provider A for a bachelor degree (AQF 7), lawfully transferred to Provider B under Standard 7 at the same AQF level, completed the course in compliance with their Subclass 500 visa. Now applying to KOI for a master degree (AQF 9).<br><span class=”badge badge-blue”>AQF 7 → AQF 9 progression</span></td>

            <td>Commission is payable. The student has completed their principal course and is progressing to a higher AQF level. This constitutes a natural academic progression and is not captured by the commission ban.<br><span class=”badge badge-green”>✓ Commissionable</span></td>

            <td><ul class=”safeguard-list”>

              <li><span class=”tick-yes”>✔</span>Transfer was lawful under Standard 7</li>

              <li><span class=”tick-yes”>✔</span>Course completed at same AQF level</li>

              <li><span class=”tick-yes”>✔</span>Student visa compliant throughout</li>

              <li><span class=”tick-yes”>✔</span>Completion certificate sighted by KOI</li>

            </ul></td>

          </tr>

          <tr>

            <td style=”font-weight:600;text-align:center;color:var(–navy)”>3</td>

            <td>Student enrolled at Provider A for a master degree (AQF 9), lawfully transferred to Provider B for a different master course at AQF 9. Completed in compliance with their Subclass 500 visa. Now applying to KOI for an MBA (AQF 9).<br><span class=”badge badge-blue”>AQF 9 → AQF 9 lateral progression</span></td>

            <td>Commission is payable. The student completed a Master-level qualification and is enrolling in another at the same level. This is regarded as a lateral progression within AQF 9 and the student has completed their principal course.<br><span class=”badge badge-green”>✓ Commissionable</span></td>

            <td><ul class=”safeguard-list”>

              <li><span class=”tick-yes”>✔</span>Transfer was lawful under Standard 7</li>

              <li><span class=”tick-yes”>✔</span>AQF 9 course completed in full</li>

              <li><span class=”tick-yes”>✔</span>Visa compliance confirmed</li>

              <li><span class=”tick-yes”>✔</span>Completion certificate sighted by KOI</li>

            </ul></td>

          </tr>

          <tr>

            <td style=”font-weight:600;text-align:center;color:var(–navy)”>4</td>

            <td>Student enrolled for a UG or PG course, transferred to Provider B for a VET qualification (AQF downgrade). Course completed but not consistent with original Subclass 500 visa conditions. Now applying to KOI for a bachelor or master degree.<br><span class=”badge badge-red”>AQF downgrade — visa non-compliant</span></td>

            <td>Commission is not payable. The student downgraded their AQF level and the completed course was not consistent with their original visa conditions. The student cannot be considered to have completed their principal course under these circumstances.<br><span class=”badge badge-red”>✗ Not commissionable</span></td>

            <td><ul class=”safeguard-list”>

              <li><span class=”tick-no”>✘</span>AQF level was downgraded</li>

              <li><span class=”tick-no”>✘</span>Study not consistent with original visa</li>

              <li><span class=”tick-no”>✘</span>Do not process commission claim</li>

            </ul></td>

          </tr>

          <tr>

            <td style=”font-weight:600;text-align:center;color:var(–navy)”>5</td>

            <td>Student transferred to Provider B for a VET qualification but subsequently obtained a new Subclass 500 VET visa (AQF 5). Completed course in full compliance with the new visa. Now applying to KOI for a bachelor or master degree.<br><span class=”badge badge-green”>New VET visa granted — compliant</span></td>

            <td>Commission is payable. The student obtained a new valid Subclass 500 visa and completed the course in full compliance. The student has completed their principal course lawfully and is progressing to a higher AQF level. The same principle as Scenarios 2 and 3 applies.<br><span class=”badge badge-green”>✓ Commissionable</span></td>

            <td><ul class=”safeguard-list”>

              <li><span class=”tick-yes”>✔</span>New Subclass 500 VET visa sighted</li>

              <li><span class=”tick-yes”>✔</span>Course completed under new visa</li>

              <li><span class=”tick-yes”>✔</span>Full visa compliance confirmed</li>

              <li><span class=”tick-yes”>✔</span>All evidence retained on file by KOI</li>

            </ul></td>

          </tr>

          <tr>

            <td style=”font-weight:600;text-align:center;color:var(–navy)”>6</td>

            <td>Student transferred to Provider B but could not complete within the visa period. New visa was refused and student lodged an ART appeal. Course was successfully completed post-refusal. Student is now applying to KOI for a Master of IT.<br><span class=”badge badge-blue”>Visa refusal — ART — course completed</span></td>

            <td>Commission is payable. The student successfully completed their principal course and is progressing to a higher AQF level. The visa refusal does not alter the fundamental position — this is a natural academic progression and the same principles as Scenarios 2 and 3 apply. The completion of the course is the determinative factor.<br><span class=”badge badge-green”>✓ Commissionable</span></td>

            <td><ul class=”safeguard-list”>

              <li><span class=”tick-yes”>✔</span>AQF level maintained throughout</li>

              <li><span class=”tick-yes”>✔</span>Course completion confirmed and documented</li>

              <li><span class=”tick-yes”>✔</span>ART outcome and visa history on file</li>

              <li><span class=”tick-yes”>✔</span>All supporting documents sighted by KOI</li>

            </ul></td>

          </tr>

        </tbody>

      </table>

    </div>

    <!– DISCLAIMER –>

    <div class=”disclaimer-box”>

      <div style=”font-size:15px;font-weight:600;color:var(–navy);margin-bottom:10px”>Regulatory basis &amp; KOI’s compliance position</div>

      <div style=”font-size:13.5px;color:var(–gray-600);line-height:1.8;margin-bottom:10px”>The above scenarios are assessed by KOI in accordance with the Government’s guidance under the <strong style=”color:var(–navy)”>Ban on the payment of agent commissions for onshore transfer</strong>. The relevant provision states:</div>

      <div class=”quote-block”>

        “How should providers determine whether a student is transferring or not? Providers should take reasonable steps to determine whether a student has already commenced study with another provider, and if so:

        <ul>

          <li>whether the course they have commenced is their principal course associated with their student visa, and</li>

          <li>whether the course is set to be complete prior to the new course commencing.”</li>

        </ul>

      </div>

      <div class=”defence-box”>

        <p><strong>KOI’s compliance assurance:</strong> In accordance with the above provision, KOI has implemented a proactive compliance framework to take all reasonable steps required under the ban. For every application assessed under the scenarios above, KOI verifies whether the student has commenced study with another provider, confirms whether the course completed is the student’s principal course associated with their student visa, and confirms whether that course was completed prior to the new course at KOI commencing. This process is applied consistently across all applications and is documented on each student’s file. KOI’s position on commission eligibility is based on this assessment and is applied in good faith in accordance with the Government’s directive and the amended National Code 2026.</p>

      </div>

    </div>

  </div>

  <!– TAB 3: TRAINING –>

  <div id=”tab-training” class=”tab-panel”>

    <p class=”section-label”>Training module — ESOS amendment: commission ban</p>

    <div class=”progress-wrap”>

      <div class=”progress-top”><span>Your progress</span><span id=”progress-label”>0 of 6 completed</span></div>

      <div class=”progress-track”><div class=”progress-bar” id=”progress-bar”></div></div>

    </div>

    <div class=”training-item” id=”tr1″>

      <div class=”training-header” onclick=”toggleTraining(‘tr1’)”>

        <div class=”training-num”>1</div>

        <div class=”training-title-wrap”>

          <div class=”training-title”>Overview — what is the commission ban?</div>

          <div class=”training-meta”>Background &amp; regulatory context</div>

        </div>

        <span class=”training-status status-todo” id=”tr1-status”>Not started</span>

        <span class=”chevron-icon”>⌄</span>

      </div>

      <div class=”training-body” id=”tr1-body”>

        <p>The Australian Government has amended the ESOS framework and National Code 2026 to prohibit education providers from paying commissions to agents for the recruitment of transferring students. This applies where a student is transferring from another registered provider and has not yet completed their principal course.</p>

        <p>The ban is directed at removing financial incentives that may lead to students being transferred unnecessarily or not in their best academic or personal interests. Non-compliant providers and agents risk significant regulatory consequences, including suspension of registration, cancellation of agent agreements, and referral to TEQSA.</p>

      </div>

    </div>

    <div class=”training-item” id=”tr2″>

      <div class=”training-header” onclick=”toggleTraining(‘tr2’)”>

        <div class=”training-num”>2</div>

        <div class=”training-title-wrap”>

          <div class=”training-title”>Understanding “principal course” under the National Code</div>

          <div class=”training-meta”>Definition &amp; commission eligibility</div>

        </div>

        <span class=”training-status status-todo” id=”tr2-status”>Not started</span>

        <span class=”chevron-icon”>⌄</span>

      </div>

      <div class=”training-body” id=”tr2-body”>

        <p>Under the amended National Code 2026, commission may remain eligible where a student is enrolling in a course that commences after they have completed their principal course. The <strong>principal course</strong> is the course associated with the student’s Subclass 500 visa grant.</p>

        <p>Providers are required under the Government’s guidance to take reasonable steps to determine: (1) whether the student has commenced study with another provider; (2) whether that course is the student’s principal course associated with their visa; and (3) whether that course is set to be complete prior to the new course commencing. KOI applies this three-step assessment to every application.</p>

        <p>Where a student has completed their principal course — or a course at the same AQF level through a lawful Standard 7 transfer — and is enrolling in a course at a higher level, the commission ban does not apply to that enrolment.</p>

      </div>

    </div>

    <div class=”training-item” id=”tr3″>

      <div class=”training-header” onclick=”toggleTraining(‘tr3’)”>

        <div class=”training-num”>3</div>

        <div class=”training-title-wrap”>

          <div class=”training-title”>Standard 7 transfers — agent obligations</div>

          <div class=”training-meta”>Transfer requirements &amp; agent service fees</div>

        </div>

        <span class=”training-status status-todo” id=”tr3-status”>Not started</span>

        <span class=”chevron-icon”>⌄</span>

      </div>

      <div class=”training-body” id=”tr3-body”>

        <p>A transfer within the first six months of a student’s principal course may only be facilitated where it meets the requirements of Standard 7 of the National Code. Agents facilitating transfers must ensure:</p>

        <ul>

          <li>The receiving provider has assessed and approved the transfer</li>

          <li>The transfer is genuinely in the best interest of the student</li>

          <li>The student’s visa conditions are not breached by the transfer</li>

          <li>All required documentation is provided to KOI at the time of application</li>

        </ul>

        <p>Under the amended framework, agents are permitted to charge students a direct service fee for facilitating a transfer. This fee must be clearly disclosed to the student in writing prior to any service being provided, and must not be structured as a disguised commission from KOI or any other provider.</p>

      </div>

    </div>

    <div class=”training-item” id=”tr4″>

      <div class=”training-header” onclick=”toggleTraining(‘tr4’)”>

        <div class=”training-num”>4</div>

        <div class=”training-title-wrap”>

          <div class=”training-title”>How KOI manages agents under the new framework</div>

          <div class=”training-meta”>Provider obligations &amp; agent oversight</div>

        </div>

        <span class=”training-status status-todo” id=”tr4-status”>Not started</span>

        <span class=”chevron-icon”>⌄</span>

      </div>

      <div class=”training-body” id=”tr4-body”>

        <p>As a registered higher education provider, KOI has obligations under the ESOS framework to monitor and manage its education agents in accordance with the National Code. Under the amended framework, KOI will:</p>

        <ul>

          <li>Maintain a current register of all active agent agreements and compliance training records</li>

          <li>Conduct regular agent performance and compliance reviews</li>

          <li>Provide agents with updated guidance as regulatory and legal advice is received</li>

          <li>Investigate any suspected breach of the commission ban promptly and thoroughly</li>

          <li>Suspend or terminate agent agreements where non-compliance is confirmed</li>

          <li>Report systemic or serious non-compliance to TEQSA where required</li>

        </ul>

        <p>Agents are expected to cooperate fully with any compliance review initiated by KOI and to maintain complete and accurate records of all student referrals and transfer facilitation activities.</p>

      </div>

    </div>

    <div class=”training-item” id=”tr5″>

      <div class=”training-header” onclick=”toggleTraining(‘tr5’)”>

        <div class=”training-num”>5</div>

        <div class=”training-title-wrap”>

          <div class=”training-title”>Marketing support — what remains permissible</div>

          <div class=”training-meta”>Co-funding, seminars &amp; digital platforms</div>

        </div>

        <span class=”training-status status-todo” id=”tr5-status”>Not started</span>

        <span class=”chevron-icon”>⌄</span>

      </div>

      <div class=”training-body” id=”tr5-body”>

        <p>KOI recognises that the commission ban affects agents’ business models. KOI will continue to provide marketing support to agents where such support is genuinely directed at brand promotion and student awareness, and is not contingent on student enrolments or outcomes.</p>

        <p>Permissible support may include co-funded seminars, digital content contributions, and participation in agent-operated platforms on a fixed subscription basis where the fee is not linked to individual enrolment outcomes. Any such arrangement must be properly documented, conducted at arms-length, and structured on equal commercial terms. Agents seeking marketing support should contact KOI’s marketing team before committing to any arrangement.</p>

      </div>

    </div>

    <div class=”training-item” id=”tr6″>

      <div class=”training-header” onclick=”toggleTraining(‘tr6’)”>

        <div class=”training-num”>6</div>

        <div class=”training-title-wrap”>

          <div class=”training-title”>Consequences of non-compliance</div>

          <div class=”training-meta”>Regulatory risk &amp; penalties</div>

        </div>

        <span class=”training-status status-todo” id=”tr6-status”>Not started</span>

        <span class=”chevron-icon”>⌄</span>

      </div>

      <div class=”training-body” id=”tr6-body”>

        <p>Any agent found to have received, solicited, or facilitated a prohibited commission payment — including any arrangement structured to circumvent the ban — will be subject to immediate review. Consequences may include:</p>

        <ul>

          <li>Suspension or permanent termination of the agency agreement with KOI</li>

          <li>Formal reporting to TEQSA or other relevant regulatory bodies</li>

          <li>Recovery of any payments made in breach of the ban</li>

          <li>Legal action where the circumstances warrant</li>

        </ul>

        <p>KOI takes its regulatory obligations as a registered provider extremely seriously and expects the same standard from all agents operating on its behalf.</p>

      </div>

    </div>

  </div>

  <!– TAB 4: ACK –>

  <div id=”tab-ack” class=”tab-panel”>

    <p class=”section-label”>Agent acknowledgement</p>

    <div class=”ack-intro”>

      <div style=”font-size:14px;font-weight:500;color:var(–navy);margin-bottom:8px”>What you are confirming</div>

      <div style=”font-size:13.5px;color:var(–gray-600);line-height:1.8;margin-bottom:1rem”>By submitting this acknowledgement, you confirm that you have read and understood KOI’s position on the commission ban, reviewed all commission eligibility scenarios and required safeguards, and completed all items in the training module. You agree to comply with all requirements as a condition of your agency agreement with KOI.</div>

      <div class=”ack-checklist”>

        <div class=”ack-checklist-item”><span class=”ack-check”>✓</span>I have read KOI’s official compliance statement on the commission ban under the amended ESOS framework and National Code 2026</div>

        <div class=”ack-checklist-item”><span class=”ack-check”>✓</span>I have reviewed all commission scenarios and understand which are commissionable, which are not, and the safeguards required for each</div>

        <div class=”ack-checklist-item”><span class=”ack-check”>✓</span>I have completed all six items in the training module</div>

        <div class=”ack-checklist-item”><span class=”ack-check”>✓</span>I understand that non-compliance may result in the suspension or permanent termination of my agency agreement with KOI and referral to TEQSA</div>

        <div class=”ack-checklist-item”><span class=”ack-check”>✓</span>I understand that this acknowledgement forms part of KOI’s proactive compliance program and may be produced in evidence of agent training</div>

      </div>

    </div>

    <div class=”ack-form”>

      <div class=”ack-form-title”>✍️ Complete your acknowledgement</div>

      <div class=”form-row”>

        <div class=”form-group”><label>Full name</label><input type=”text” id=”ack-name” placeholder=”Your full name”></div>

        <div class=”form-group”><label>Agency name</label><input type=”text” id=”ack-agency” placeholder=”Your agency or company name”></div>

      </div>

      <div class=”form-row”>

        <div class=”form-group”><label>Email address</label><input type=”email” id=”ack-email” placeholder=”[email protected]”></div>

        <div class=”form-group”><label>Date</label><input type=”text” id=”ack-date” placeholder=”DD / MM / YYYY”></div>

      </div>

      <div class=”ack-declare”>

        By clicking the button below, I confirm that I have read and understood all content in this training module and that I will comply with KOI’s requirements in relation to the commission ban under the amended ESOS framework and National Code 2026. I acknowledge that this submission will be recorded by KOI as evidence of completed agent compliance training.

      </div>

      <button class=”submit-btn” id=”submit-btn” onclick=”submitAck()”>I confirm — submit acknowledgement</button>

      <div class=”submit-success” id=”submit-success”>✓ &nbsp;Acknowledgement submitted successfully. KOI’s compliance team has been notified. Thank you.</div>

    </div>

  </div>

</main>

<footer class=”site-footer”>

  <div><span>King’s Own Institute</span> — Agent Commission Training &amp; Compliance | Confidential | ESOS &amp; National Code 2026 Amendment</div>

  <div class=”version-tag”>Version 2.0 — Issued 1 June 2026</div>

</footer>

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